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F.A.Q

Gold Kiosk requires each user to present a valid state-issued ID.

Gold Kiosk uses state-of-the-art technology to authenticate the document and records if required by law, real-time data on all the individuals recycling precious metal items at our kiosks.

Gold Kiosk requires each user to present a valid state-issued ID.

Gold Kiosk uses state-of-the-art technology to authenticate the document. Using live imaging of the customer, one of our team members will compare the data and determine if the person selling is the person on the

All sales are final, unless unlawful.

If you believe an item belonging to you has been sold to the Gold Kiosk in an unlawful manner, please contact law enforcement officers. 

We will cooperate with any law enforcement on official matters.

If you’re an on-duty law enforcement officer conducting a criminal investigation and need access to one of the devices inside the kiosk, we can open the kiosk for you. Here’s what to do:

1. Call our GoldCube Support Line at 1-800-931-9015 and select the Law Enforcement option.
2. You’ll be connected to an attendant who will gather important information to verify that you are indeed law enforcement.
3. Once they’ve verified your identity, they’ll connect you with one of our technicians who will meet you at the location to open the kiosk

The global technological architecture surrounding the Gold Kiosk, including hardware and software, allows us to comply with the most stringent regulations.

When required by local, state, or federal laws, Gold Kiosk reports every single transaction in the requested format.

All transaction data are recorded in compliance with laws standards and made available to law enforcement.

All declared lost or stolen items are returned to the owner, free of charge if requested by a law enforcement officer.

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4065 W Oak Ridge,
Orlando, FL 32809

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